Booking & Payment Policy

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Booking & Payment Policy

To reserve your place in the Prenatal Doula Support Program, a $400 non-refundable retainer is required at booking. This retainer secures your spot, class enrollment, and support timeline.

The remaining balance is due by 34 weeks of pregnancy.

Accepted Payment Methods:

• CashApp: $MamaKawsay

• Zelle: 951-295-9009 Lotus Allied Care 

• Debit/Credit (if enabled)

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Rescheduling & Missed Appointments

• Appointments may be rescheduled with 24 hours notice.

• Cancellations with less than 24 hours' notice or missed appointments will count as a used visit.

• If we need to reschedule, you will be offered the next available priority spot.

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Birth Support

Virtual birth support is included for every client in the Prenatal Doula Support Program. I will be available by phone, text, and video throughout labor to guide your partner, support comfort measures, and provide emotional grounding.

In-person birth support is not included but may be added:

In-Person Birth Support Add-On — $1,200

• Up to 12 hours of continuous support

• Additional hours billed at $75/hr

• Must be confirmed and paid by 38 weeks to reserve your birth window

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Refunds & Discontinuation of Services

• The $400 retainer is non-refundable.

• Payments made toward the remaining balance are refundable only if the provider cancels services.

• If the client chooses to discontinue services, unused support time is not refundable, as support capacity and scheduling have already been held.

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Postpartum Visits

Your 2 postpartum visits should be scheduled within 6 weeks after birth. Additional visits may be added for $70/visit.

Registration & Payment
Payment confirms your reservation. Space is limited; sessions often sell out.

Cancellation & Rescheduling
All sales are final. With 48+ hours' notice, you may transfer to a future session once. Transfers are subject to availability.

Arrival
Please arrive 10 minutes early. Late arrivals may need to observe until the next segment to maintain flow.

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TENS Participation & Screening
TENS is optional. We require a signed consent and health screening. TENS is not recommended for individuals with: pacemakers/arrhythmias, epilepsy/seizure history, uncontrolled hypertension, undiagnosed pain, or during the first trimester for the pregnant parent. (We never place pads on the abdomen of pregnant participants.)

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Medical Disclaimer
This class is educational and does not replace medical advice. Always consult your care provider for personal medical guidance.

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Photography & Media
We may capture short clips for education/social proof. You can opt out at check-in—no questions asked.

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