Privacy Policy

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Mama Kawsay Birthing & Wellness Co.
Effective Date: November 9th, 2025

At Mama Kawsay Birthing & Wellness Co., your privacy matters.
We honor your story, your family, and your personal information with the highest level of care and respect.

This Privacy Policy explains what information we collect, how it is used, and how it is protected when you use our website, services, classes, and communication channels.

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Information We Collect

We may collect the following types of information when you interact with us:

Personal Information

• Name

• Phone number

• Email address

• Estimated due date and pregnancy details (as voluntarily shared)

• Emergency contact information (if needed for services)

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Payment Information

• Payment confirmations from CashApp, Zelle, or merchant processors
  We do not store full credit card numbers.

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Website & Scheduling Information

• Form submissions (consult requests, inquiries, class registrations)

• Appointment preferences and session notes

• Non-identifiable website usage (cookies, device info, page interactions)

We only collect what is relevant to your support experience.

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How Your Information Is Used

We may use your information to:

• Schedule and provide prenatal, birth, and postpartum support services

• Communicate about appointments, reminders, and care planning

• Send requested resources, follow-up notes, or preparation materials

• Process payments and maintain proper financial records

• Improve the quality of our classes, services, and website experience

We do not sell, trade, or rent your personal information — ever.

 

Confidentiality & Care Notes

All conversations, visits, session notes, and personal disclosures are confidential.

Your information will only be shared if:

• You request and consent in writing

• It is required to coordinate care with a provider you approved

• Required by law (rare and only in cases of safety or mandatory reporting)

Your dignity, autonomy, and privacy are prioritized at every step.

 

Virtual Support & Communication

We may communicate through:

• Text message

• Phone calls

• Email

• Video/tele-support platforms

While no digital communication is 100% risk-free, we take care to use reputable platforms and maintain privacy in all discussions.

You may request in-person communication whenever possible.

 

Cookies & Website Tracking

Our website may use standard cookies to:

• Understand visitor patterns

• Improve website experience

• Manage site functionality

You may disable cookies through your browser at any time.

 

Your Rights

You have the right to:

• Request what information we hold about you

• Update or correct your information

• Request deletion of non-essential information

• Ask questions about how your data is used

To submit a request, email:
Info@MamaKawsay.com

We will respond within 14 business days.

 

Data Protection

We store all client information securely and limit access to it.

However, no digital system is completely risk-proof.
By using our services, you acknowledge these limitations — and we commit to transparency and care in all security practices.

 

Children’s Privacy

Our website and services are intended for individuals 18 years or older.
We do not knowingly collect information from children without parent or guardian consent.

 

Policy Updates

This policy may be updated as our services evolve.
The latest version will always be posted here with an updated effective date.

 

Questions

If you have questions about this policy or your privacy rights, please contact:

Mama Kawsay Birthing & Wellness Co.
Email: Info@MamaKawsay.org
Location: Moreno Valley, CA